trob09 Posted February 8, 2016 at 04:23 PM Share Posted February 8, 2016 at 04:23 PM I'd say your potential ebay buyers were the lucky ones. Actually they may have lucked out because they'd have gotten them for cheaper than they are new, then submitted an RMA for whatever is the highest price they can find online lol To be fair, my thoughts for selling them was before the product issues/fraud came to light - I had already replaced everything with Aimpoint and was just getting ready to list them when the news about the government lawsuit went public. So I put them on a shelf and figured it was lost $$. I'm just glad I didn't put them in the trash. I still see lots of people claiming to never having a problem and planning to keep them. I have also seen offers to buy the HWS being returned to EOTech (cash now, don't wait for a refund type of offers) although those were mainly when the refund issues first went public. I haven't seen any of those in a few weeks. Link to comment Share on other sites More sharing options...
DD123 Posted February 8, 2016 at 04:36 PM Share Posted February 8, 2016 at 04:36 PM I'd say your potential ebay buyers were the lucky ones. Actually they may have lucked out because they'd have gotten them for cheaper than they are new, then submitted an RMA for whatever is the highest price they can find online lol To be fair, my thoughts for selling them was before the product issues/fraud came to light - I had already replaced everything with Aimpoint and was just getting ready to list them when the news about the government lawsuit went public. So I put them on a shelf and figured it was lost $$. I'm just glad I didn't put them in the trash. I still see lots of people claiming to never having a problem and planning to keep them. I have also seen offers to buy the HWS being returned to EOTech (cash now, don't wait for a refund type of offers) although those were mainly when the refund issues first went public. I haven't seen any of those in a few weeks. My comment was mainly tongue in cheek. I never experienced any issues with the one I had either. The only time I can think of there being a problem was last winter when I hit the range and it was so cold out (outdoors) that at 50 yards I was off by about 3" up and to the right. I chalked it up to either the cold changing the velocity of the powder I was using, or it was just that I was using my hand loads for the very first time out of that rifle. I zero'd it, and then didn't notice a change when the weather warmed, but probably wouldn't have because the rifle it was on was one that I used at 25 yards and in for fast shooting drills. I've never even shot the rifle out past 50 yards. Well not yet anyway. With that being said, has anyone received any further emails from them since they received your sights? My sight was delivered on 1/21 and I haven't so much as received a "we got your optic" email from them. From what others have been saying, it should be coming either this week or next. Link to comment Share on other sites More sharing options...
trob09 Posted February 8, 2016 at 07:13 PM Share Posted February 8, 2016 at 07:13 PM My comment was mainly tongue in cheek. I never experienced any issues with the one I had either. The only time I can think of there being a problem was last winter when I hit the range and it was so cold out (outdoors) that at 50 yards I was off by about 3" up and to the right. I chalked it up to either the cold changing the velocity of the powder I was using, or it was just that I was using my hand loads for the very first time out of that rifle. I zero'd it, and then didn't notice a change when the weather warmed, but probably wouldn't have because the rifle it was on was one that I used at 25 yards and in for fast shooting drills. I've never even shot the rifle out past 50 yards. Well not yet anyway. With that being said, has anyone received any further emails from them since they received your sights? My sight was delivered on 1/21 and I haven't so much as received a "we got your optic" email from them. From what others have been saying, it should be coming either this week or next. no worries. I stopped taking things said on the internet personally many years ago. no new updates - the last I heard was the same as Glock23 posted in post 143 - payments are being handled by a 3rd party and should start being issued in a couple of weeks. Link to comment Share on other sites More sharing options...
GWBH Posted February 8, 2016 at 08:42 PM Share Posted February 8, 2016 at 08:42 PM I haven't heard squat from them despite several e-mails.Forum - this is Alabama 2-1 - nothing new to report on refund - that is all.... Link to comment Share on other sites More sharing options...
ScopeEye Posted February 9, 2016 at 01:12 AM Share Posted February 9, 2016 at 01:12 AM Here's some infoRefund Updatehttp://soldiersystems.net/2016/02/03/eotech-refund-update-2/ Link to comment Share on other sites More sharing options...
GWBH Posted February 9, 2016 at 09:16 PM Share Posted February 9, 2016 at 09:16 PM Here's some infoRefund Updatehttp://soldiersystems.net/2016/02/03/eotech-refund-update-2/Thank you!May I remain somewhat skeptical...?? LOL! Link to comment Share on other sites More sharing options...
GWBH Posted February 9, 2016 at 09:29 PM Share Posted February 9, 2016 at 09:29 PM UPDATE - UPDATE - UPDATE The EOTech Refund Help Line Is Now OpenCall 1 888 EOTHOLOOption 3 - then 1 for the refund call center They can confirm that your optic has been received, but at this point cannot give a specific date as to when your refund will be processed.However - I was able to speak with an actual human being!! Link to comment Share on other sites More sharing options...
DD123 Posted February 9, 2016 at 11:23 PM Share Posted February 9, 2016 at 11:23 PM UPDATE - UPDATE - UPDATE The EOTech Refund Help Line Is Now OpenCall 1 888 EOTHOLOOption 3 - then 1 for the refund call center They can confirm that your optic has been received, but at this point cannot give a specific date as to when your refund will be processed.However - I was able to speak with an actual human being!!Awesome! I'm going to call them tomorrow. I'll see what kind of info I can dig out of them. Link to comment Share on other sites More sharing options...
trob09 Posted February 11, 2016 at 01:13 AM Share Posted February 11, 2016 at 01:13 AM Soldier systems daily is reporting that people who returned their eotechs are getting checks. some received checks today... http://soldiersystems.net/2016/02/11/eotech-update-the-checks-are-in-the-mail/?utm_medium=facebook&utm_source=twitterfeed Link to comment Share on other sites More sharing options...
DD123 Posted February 11, 2016 at 05:29 PM Share Posted February 11, 2016 at 05:29 PM I called up the number yesterday and had to hold for a few minutes, but then a guy that I almost thought was a recording came on and asked for my contact info since they'd been receiving a very high volume of calls. I just received a call back today, and the lady looked up my return and said that it was approved and processed so I'll get the refund in the next batch. She said that they're processing refunds in a rolling batch so I should get something within the next few weeks and if I don't, I should call back to find out what's going on. Very happy that there's some forward movement on this and will wait for the check. Hopefully it comes soon. Link to comment Share on other sites More sharing options...
Riverpilot Posted February 11, 2016 at 06:13 PM Share Posted February 11, 2016 at 06:13 PM Just called to see if they received my sight. Very pleasant, professional gentleman stated they had received it and if I don't receive my refund within a couple weeks to call back for an update. I actually wasn't expecting to receive a refund until summer, but if I get one by the beginning of March I'll be extremely happy. I heard a LOT of people talking in the background, so they must have one heckuva support call center set up at the moment. Link to comment Share on other sites More sharing options...
Lowbrid Posted February 11, 2016 at 09:22 PM Share Posted February 11, 2016 at 09:22 PM Heyooo check your mail peeps. Got my check! Mailed out the sight middle December. Link to comment Share on other sites More sharing options...
WARFACE Posted February 11, 2016 at 09:51 PM Author Share Posted February 11, 2016 at 09:51 PM Heyooo check your mail peeps. Got my check! Mailed out the sight middle December.DANG...I haven't heard a word from those people. Time to get on the phone. Link to comment Share on other sites More sharing options...
trob09 Posted February 11, 2016 at 10:40 PM Share Posted February 11, 2016 at 10:40 PM Heyooo check your mail peeps. Got my check! Mailed out the sight middle December.good to hear. I will keep my eyes peeled for mine Link to comment Share on other sites More sharing options...
Fightmaster Posted February 14, 2016 at 02:15 AM Share Posted February 14, 2016 at 02:15 AM Their silence on what they will do to rectify this problem is more concerning. Do they even have a confirmed fix for their sights? Are they going to continue manufacturing their sights and giving them to retailers to sell to the uninformed customer? Link to comment Share on other sites More sharing options...
Lou Posted February 14, 2016 at 02:19 AM Share Posted February 14, 2016 at 02:19 AM Their silence on what they will do to rectify this problem is more concerning. Do they even have a confirmed fix for their sights? Are they going to continue manufacturing their sights and giving them to retailers to sell to the uninformed customer?I have seen Midway advertising them and not at discount prices either. Link to comment Share on other sites More sharing options...
Fightmaster Posted February 14, 2016 at 05:03 AM Share Posted February 14, 2016 at 05:03 AM Their silence on what they will do to rectify this problem is more concerning. Do they even have a confirmed fix for their sights? Are they going to continue manufacturing their sights and giving them to retailers to sell to the uninformed customer?I have seen Midway advertising them and not at discount prices either.Brownells is doing the same thing too. Link to comment Share on other sites More sharing options...
Palm22 Posted February 16, 2016 at 09:47 PM Share Posted February 16, 2016 at 09:47 PM Just received this email......sent it in on 12/17. Your product has been received and reviewed by EOTech and your refund is being processed. You will be updated by e-mail in the near future regarding check processing. Thank You, EOTechReceived my check today! 2/16/16 Link to comment Share on other sites More sharing options...
trob09 Posted February 16, 2016 at 09:50 PM Share Posted February 16, 2016 at 09:50 PM full refund check for 5 EOTechs arrived in the mail today. time for new toys. Link to comment Share on other sites More sharing options...
DD123 Posted February 16, 2016 at 10:04 PM Share Posted February 16, 2016 at 10:04 PM Just received this email......sent it in on 12/17. Your product has been received and reviewed by EOTech and your refund is being processed. You will be updated by e-mail in the near future regarding check processing. Thank You, EOTechReceived my check today! 2/16/16 Awesome! So two months more or less Link to comment Share on other sites More sharing options...
Palm22 Posted February 16, 2016 at 10:30 PM Share Posted February 16, 2016 at 10:30 PM I would guess it might speed up. This is probably the first batch. Link to comment Share on other sites More sharing options...
X Ring Posted February 16, 2016 at 10:41 PM Share Posted February 16, 2016 at 10:41 PM Received my refund from EoTech today! Now what do I buy to replace it? Was thinking an Aimpoint Micro but may go with the Vortex Sparc II and use the left over $ to buy a 1911. Decisions decisions! Link to comment Share on other sites More sharing options...
ScopeEye Posted February 17, 2016 at 04:13 AM Share Posted February 17, 2016 at 04:13 AM I got my check todayIf I remember right My Eo was mailed back Dec 18th Link to comment Share on other sites More sharing options...
GWBH Posted February 17, 2016 at 05:35 PM Share Posted February 17, 2016 at 05:35 PM I got my check todayIf I remember right My Eo was mailed back Dec 18thSame day they got 2 of mine - Dec 18th. No $$$ yet!! Poooo.... Link to comment Share on other sites More sharing options...
mikeyk101 Posted February 17, 2016 at 11:59 PM Share Posted February 17, 2016 at 11:59 PM I called on mine yesterday. They are very cordial over the phone. They confirmed that they received the ones I sent in and said I should have my check(s) in the next couple weeks. If not, I am supposed to give them a call back. Link to comment Share on other sites More sharing options...
GWBH Posted February 25, 2016 at 03:52 AM Share Posted February 25, 2016 at 03:52 AM I called on mine yesterday. They are very cordial over the phone. They confirmed that they received the ones I sent in and said I should have my check(s) in the next couple weeks. If not, I am supposed to give them a call back.Made my second call today - same as above... and YES I was nice to the lady!!She said they've been all but overwhelmed by the debacle this has caused EOTech and if I don't have my checks in a couple of weeks to please call back.I do have to say the customers service people handling this mess are very patient and courteous. Link to comment Share on other sites More sharing options...
Jeff Johnson Posted February 27, 2016 at 10:21 AM Share Posted February 27, 2016 at 10:21 AM I called on status of my refund. They confirmed receipt and processed. Payments are being made on a rolling schedule and they couldn't give an estimate but told me to call back in 2 weeks if I haven't heard anything. Link to comment Share on other sites More sharing options...
GWBH Posted March 4, 2016 at 04:52 PM Share Posted March 4, 2016 at 04:52 PM Called again yesterday - same story - "Refund In Process"..."If you don't have your refund in a couple of weeks, please call back"... Link to comment Share on other sites More sharing options...
DD123 Posted March 4, 2016 at 05:04 PM Share Posted March 4, 2016 at 05:04 PM I'm not expecting mine until 2 months from when they received the unit passes. I think that will be around 3/15 or so. If I don't receive the check by then, I'll be calling them again. Link to comment Share on other sites More sharing options...
Rieger Posted March 15, 2016 at 02:54 AM Share Posted March 15, 2016 at 02:54 AM I called Eotech today to find out status of my refund. Gentleman I spoke with stated my check was mailed out on Friday so I hope to get it in mail this week. I confirmed they received my optic on 1/20/16. Link to comment Share on other sites More sharing options...
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