We have seen this issue many times when assisting students. Normally, we try again in a few days and everything works fine.
Have you seen this for years or more recently?
I have seen lots of other issues, most solved by backing out a page, logging out and back in.
A few times just waiting a few hours or a day.
But for all the applications I have done over the years this is a new one to me.
But I don’t do that many applications any more, and they have been mostly renewals in the last year.
My favorite was on the original system, did the application, a month later the student got a cryptic letter saying there was an issue.
All he could find was a lower case middle initial.
Changed it to upper case and it worked fine.
He just got his renewed CCL in hand 3 days ago, so it worked this time.
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