Lou Posted July 13, 2012 at 11:43 AM Posted July 13, 2012 at 11:43 AM For the past few days the "view new content" button doesn't seem to work for me. What can I be doing wrong?
abolt243 Posted July 13, 2012 at 01:09 PM Posted July 13, 2012 at 01:09 PM I went through a spell of that too. I finally tracked it to the filters I had inadverdently checked on the left side of the "New Content" screen. Somehow I had them screwed up and wasn't getting much if anything to show as "new". I reset some of them and made it better. Hope that gives you something to check anyway! Tim
Lou Posted July 13, 2012 at 02:15 PM Author Posted July 13, 2012 at 02:15 PM Thanks Tim. I'll give that a try, Edit -- That was it Tim. Thanks again
XJCraver Posted July 13, 2012 at 10:12 PM Posted July 13, 2012 at 10:12 PM Is the New Content supposed to "time out"? I'll try to explain.... I click on IC, then I click on "View New Content", and a list of threads comes up. I read a thread, click the "back" button on my Windows browser, and sometimes it goes back to the list of threads, and sometimes it comes up blank and says "No new content". No rhyme nor reason to it - sometimes I can read 6 or 8 threads before it "blanks", other times I only read one, then click back and the new content is gone. Very frustrating..... The only filter I have selected is "content I have not read".
XJCraver Posted July 18, 2012 at 12:32 AM Posted July 18, 2012 at 12:32 AM Happened again today. Anybody have any ideas??
pyre400 Posted July 18, 2012 at 02:51 AM Posted July 18, 2012 at 02:51 AM I'm not sure. I haven't had this problem since the load balancer config was corrected, several months ago. This may be something to do with cookie expiration, but I dont have an explanation as to how the "back" button triggers the condition. I'll start with the typical question 1. Browser type and version? (example: Internet Explorer 9, or Firefox 13) Also, when it happens - take note of the time and how many users are on when the incident occurs. I'm curious if the issue happens under load.
XJCraver Posted July 18, 2012 at 12:27 PM Posted July 18, 2012 at 12:27 PM Windows 7, IE 9. I'll look at user activity next time, but I'm not leaning towards a load problem. It's happened at 6 in the evening when this place is packed, and at 2 in the morning when it's dead. Cookies are cleaned weekly, hasn't seemed to help. On another note - This is the only forum where this issue presents itself. Several others that run this (or very similar) software function fine on my machine.
pyre400 Posted July 18, 2012 at 01:38 PM Posted July 18, 2012 at 01:38 PM Windows 7, IE 9. I'll look at user activity next time, but I'm not leaning towards a load problem. It's happened at 6 in the evening when this place is packed, and at 2 in the morning when it's dead. Cookies are cleaned weekly, hasn't seemed to help. On another note - This is the only forum where this issue presents itself. Several others that run this (or very similar) software function fine on my machine. The cookies are used to identify the relative "new content" based on what you've looked at. Granted, based on what you've said, you should only see the problem once a week. If you have some other, more aggressive, cookie policy, that might be the culprit. I think that Abolt is using the same setup ie9/w7. I guess I'll be showing up for a week or 2 using ie9 on win7. I'll let you know if I reproduce the issue. Thanks for confirming about the load too..
Xwing Posted July 18, 2012 at 02:11 PM Posted July 18, 2012 at 02:11 PM I'm not sure. I haven't had this problem since the load balancer config was corrected, several months ago.This site is load-balanced across multiple servers? That surprises me. It must get a lot more traffic than I thought. One decent-sized web front end can handle quite a lot of "view" traffic and even a good amount of concurrent transactional (e.g. posting) operations. I assume it's on VMs. What are the WFE specs?Or is it just LB for high availability, not for performance?
XJCraver Posted July 18, 2012 at 02:45 PM Posted July 18, 2012 at 02:45 PM Windows 7, IE 9. I'll look at user activity next time, but I'm not leaning towards a load problem. It's happened at 6 in the evening when this place is packed, and at 2 in the morning when it's dead. Cookies are cleaned weekly, hasn't seemed to help. On another note - This is the only forum where this issue presents itself. Several others that run this (or very similar) software function fine on my machine. The cookies are used to identify the relative "new content" based on what you've looked at. Granted, based on what you've said, you should only see the problem once a week. If you have some other, more aggressive, cookie policy, that might be the culprit. I think that Abolt is using the same setup ie9/w7. I guess I'll be showing up for a week or 2 using ie9 on win7. I'll let you know if I reproduce the issue. Thanks for confirming about the load too.. No problem. Thanks for trying to help me figure it out. :thumb:
pyre400 Posted July 18, 2012 at 03:21 PM Posted July 18, 2012 at 03:21 PM This site is load-balanced across multiple servers? That surprises me. It must get a lot more traffic than I thought. One decent-sized web front end can handle quite a lot of "view" traffic and even a good amount of concurrent transactional (e.g. posting) operations. I assume it's on VMs. What are the WFE specs?Or is it just LB for high availability, not for performance? Yes, it is LB/HA (active server/fault tolerance). The site serves as a reliable source for many. So, whenever we would have a significant vote or ruling, the site would nearly crash due to the load. In fact, Chris and I had to do a fair amount of scrambling in May 2011 just to keep things responding within 15/30 seconds. Since the load balancer configuration was implemented, we have been able to handle the heaviest traffic without any issue whatsoever. The forum software upgrade has also helped to some extent. ..but yea, you'd get 300 anxious folks, concurrently hammering the "view new content" button, and things would start shutting down on the old server. We are are actually running on physical HW. These services are provided to us by our top notch provider, TechPro http://techpro.com
XJCraver Posted July 19, 2012 at 11:50 AM Posted July 19, 2012 at 11:50 AM Again, this morning. 29 members, 31 guests online. Aggravating......
pyre400 Posted July 19, 2012 at 01:47 PM Posted July 19, 2012 at 01:47 PM Again, this morning. 29 members, 31 guests online. Aggravating...... Do you consistently log into a single machine? Or do you log in from home at night, at work in the morning, and then via a wireless at lunch? I think your issue may be the result of switching various machines. If this is the case, are you using win7/IE9 on all of them?
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