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Recieved damaged foid

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I recently moved and updated my address with the isp. The poll tax added up to around 80 dollars. I received the foid in only 6 days but it was defective. The laminated security layer is skewed and makes the whole thing look fake.  The letter it comes on clearly says I should call 217-782-7980 for "corrections". I tried this and went down many automated rabbit holes only to find no option related to this issue or any way to talk to a human.  It actually hung up on me for trying to many times.


Is this kind of disfigured foid going to cause me grief to no end or is this not a big deal?


(Obviously still waiting on my ccl to see if that's mangled as well)

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