Seems that their info would be correct. In most cases, "In Illinois" how would they be able to tell who you are over the phone? I'm sure they weren't being malicious And with the info they told you above, I'd wait till you receive that letter, read it and attempt to follow the appeals process. Not to sound or be rude, but we can't change the situation here, and if they've said get the letter and then move forward, you're just going to drive yourself crazy trying to get more answers. I'll go out on that limb and say your a great guy, I'll take your word, and it's just a glitch, hang in there 99% of these things seem to work out in a short time!Thanks Thanks!!! I will keep everyone posted