The no communication is just wrong. I mean the whole system is electronic. A second status concerning print issues should be added in the dashboard. For the applicant to know and get resolved. For an automated system. It still needs more information on the dashboard.
What the hey!!!?????? I call the number for the ISP yesterday. After being on hold for 25 minutes I told the person on the other end of the phone I was calling to check the status of my application. I was told "We can't check the status here". I asked her why when you call does it say "To check the status of your FOID or Conceal carry License press 0? She could not answer and reiterated that they cannot check the status of any application. So next I emailed email@example.com with the following: Hello,
I am writing to see if there is a problem with my application. I applied on
01/06/2014 and submitted prints. My application number is 6902. I called
the number to check on my status and I was informed they could not check my
status. The reason I am writing is I am seeing several people who have
applied almost a full month after me already have their license. If there
is something wrong with my application could you please let me know so I
can correct it. I know I still have 13 days before my 90 days is up but I
just want to make sure that there is not any incorrect information that may
delay you from issuing my license. I thank you for your time.
I receive a response today:
The TCN you submitted on your application was invalid. This has moved you
to the 120 days to process time frame. Please contact your Live Scan
vendor to research what the problem is. If you receive a corrected TCN, we
can enter this information onto your application. Thank you.
Were they ever going to tell me this? 12 days until my 90 is up. I should have known. Typical Illinois workers, Nobody takes the initiative.
Any how. I replied back with the corrected TCN number. Let's see if this gets fixed before my 90 is up.
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