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NBC 5 Investigates Gun Owners Facing CCL Setbacks


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#1 InterestedBystander

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Posted 28 August 2019 - 10:07 PM

Lest this gets lost in the other thread where its not quite on topic...glad to see it getting reported and overall the video was positive re guns. Not too much new if you read whats going on here at illinoiscarry.

story at link...video mentioned 5 call center staff getting 20000 calls per week.

https://www.nbcchica...-558595541.html

Illinois Gun Owners Face Concealed Carry Setbacks

Illinois concealed carry license holders go through an approval process that is already considered to be the strictest the country. Now residents who are seeking to legally conceal their guns face longer processing times, in part, due to a lack of adequate staffing to handle renewals and new applications.

Not only is it difficult to get a permit in Illinois, but now theres this huge delay, said Tim Schmidt of the United States Concealed Carry Association.

There are currently 33,930 first-time and renewal Illinois Concealed Carry License (CCL) applications currently being processed, according to records obtained via a Freedom of Information Act request.

The Illinois State Police said the current length of time to process and approve an Illinois Concealed Carry License (CCL) is 90 days for applications with fingerprints and 120 days for applications without fingerprints.

But thats not what CCL applicants are experiencing these days, according to the owner of a Des Plaines gun shop that, to date, has put 1,200 customers through the states concealed carry curriculum.

Dan Eldridge of Maxon Shooters Supplies and Indoor Range said a survey of his customers revealed the state is taking about 120 days to process applications submitted with fingerprints and 140 days for applications submitted without fingerprints.

You do your part and you hope the State Police can do theirs, said Eldridge. I dont fault the State Police, necessarily. They are under resourced in getting this done.

The states Firearm Services Bureau call center is currently staffed with five individuals to help people with questions about their CCL and Firearm Ownership Identification (FOID) questions.

The Department is aware of issues surrounding the Call Center and currently is working on implementing a VoIP call center solution to provide much needed improvements and efficiencies, said a spokesperson for the Illinois State Police.

According to a State Police press release, the improvements will allow callers to select their specific issues and potentially resolve them independent of an agent. It will also provide callers the ability to renew a FOID card or CCL with no address change over the phone, including payment, without speaking to a live agent.

The estimated cost of implementation is $750,000 with a recurring monthly cost of $10,000. The vendor is Presidio and the costs are being paid for through the State Police Firearm Services Fund.

In 2013, Illinois approved concealed carry legislation and many of the first-issued CCL cards are now expiring. Additionally, Schmidt said more people are seeking concealed carry cards because they want to be the first line of defense for their families.

We dont want anyone to get shot, but if we can stop a crime, stop a rape, just with the presence of the firearm, thats exactly what we want to happen, Schmidt said.

First-time CCL applicants must possess a valid Firearm Owners Identification (FOID), take sixteen hours of classroom and gun range instruction, and pass a 30 round marksmanship test. You must also be at least 21-years-old and pay a $150 an application fee to the state.

Renewing CCL applicants must take a three hour course and re-qualify with the same shooting qualification, according to an instructor at Maxon Shooters Supplies and Indoor Range.

The Illinois State Police said concealed carry card holders remain active as long as they apply prior to their expiration date.

But Eldridge said there is concern about what could happen to renewal applicants in the other 25 states that honor the Illinois concealed carry permit.

If you do have a law enforcement interaction, are they familiar with the statute in Illinois? Eldridge said. Do they know that, well, its under review and so therefore, its still valid? My guess is that they dont.

Concealed carry application processing in Indiana may take up to 60 days, according to an Indiana State Police spokesperson. A Wisconsin Department of Justice spokesperson said the average processing time for a new concealed carry application in Wisconsin is 5 days.

The Illinois State Police said until improvements in the call center are completed, applicants may call (217) 782-7980. They can also visit the Illinois State Police home page and click the Firearms tab where they will find a section related directly to FOID/CCL. Emails can be sent to the Firearms Services Bureau at ASKFOID@illinois.gov.

Edited by InterestedBystander, 28 August 2019 - 11:33 PM.

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#2 Euler

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Posted 28 August 2019 - 10:33 PM

...
The Illinois State Police said until improvements in the call center are completed, applicants may call (217) 782-7980. ...


HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA
The welfare of the people in particular has always been the alibi of tyrants, and it provides the further advantage of giving the servants of tyranny a good conscience.

- Albert Camus, Resistance, Rebellion, and Death, 1960.


#3 InterestedBystander

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Posted 28 August 2019 - 10:39 PM

...The Illinois State Police said until improvements in the call center are completed, applicants may call (217) 782-7980. ...

HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA

no kidding. 20000 calls per week. 4000 calls per day? 500 calls per hour? I dont think so no matter how good those 5 staffers are.

Edited by InterestedBystander, 28 August 2019 - 10:40 PM.

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#4 ChicagoRonin70

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Posted 28 August 2019 - 11:28 PM

Mine expires in January, so I think I need to get on this post haste to make sure everything is in order. I haven't signed into my ISP online account in quite a while, so first things first, I should do that and make sure that everything is copacetic there.


"A well educated Media, being necessary for the preservation of a free State, the right of the people to keep and read books, shall not be infringed."

 

"A well regulated Militia, being necessary for the security of a free State, the right of the people to keep and bear arms, shall not be infringed."

 

Who gets to keep and read books? The Media? Or is it the People?

 

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#5 InterestedBystander

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Posted 28 August 2019 - 11:32 PM

Video is up
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#6 Bubbacs

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Posted 29 August 2019 - 08:35 AM

Mine expires in January, so I think I need to get on this post haste to make sure everything is in order. I haven't signed into my ISP online account in quite a while, so first things first, I should do that and make sure that everything is copacetic there.


I got lucky and the button went up 4 months prior to expiration.
Plus I got a letter and e-mail about it and after the renewal process.

I’ve seen some say the button isn’t up till late, but just putting that out there if you are waiting till a magical 2/3 months to even go look.

Good Luck.

#7 Gamma

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Posted 29 August 2019 - 08:55 AM

...The Illinois State Police said until improvements in the call center are completed, applicants may call (217) 782-7980. ...

HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA


no kidding. 20000 calls per week. 4000 calls per day? 500 calls per hour? I dont think so no matter how good those 5 staffers are.

That's probably how many calls they receive, not how many they actually answer and deal with. As we know the vast majority of calls never reach a live person.

750,000 dollars would hire a bunch of people to clear the backlog of applications, appeals, calls and everything else leading for less need for people to be calling in. The phone system isn't the problem, the problem is the failure to do their jobs in a timely fashion leading to people calling in.
Illinois' FCCA is a prime example of the maxim that sufficiently advanced incompetence is indistinguishable from malice.

#8 GarandCollector

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Posted 29 August 2019 - 10:39 AM

I got my Georgia CCL in 10 business days. It cost $80 and is good for 5 years.

#9 ChicagoRonin70

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Posted 29 August 2019 - 11:01 AM

 

Mine expires in January, so I think I need to get on this post haste to make sure everything is in order. I haven't signed into my ISP online account in quite a while, so first things first, I should do that and make sure that everything is copacetic there.


I got lucky and the button went up 4 months prior to expiration.
Plus I got a letter and e-mail about it and after the renewal process.

I’ve seen some say the button isn’t up till late, but just putting that out there if you are waiting till a magical 2/3 months to even go look.

Good Luck.

 

 

I was able to sign in with no issue, but no renewal button is present for me just yet.

 

I am wondering, can I go take the renewal class now, which would be just over 4.5 months from my CCL expiration date, and just have it on hand to upload when the button appears?

 

Or, do I have to wait until the renewal button appears before I can take the class for it to be valid?


"A well educated Media, being necessary for the preservation of a free State, the right of the people to keep and read books, shall not be infringed."

 

"A well regulated Militia, being necessary for the security of a free State, the right of the people to keep and bear arms, shall not be infringed."

 

Who gets to keep and read books? The Media? Or is it the People?

 

“One can never underestimate the idiocy of those determined to be offended by things that don't affect their real lives in the slightest.” —Me
 
“Hatred is the sharpest sword; the desire for peace is armor made of willow leaves in the face of an enemy who despises you, as neither alone will stop a strike that is aimed at your neck.” —Samurai proverb
 
“An armed society is a polite society. Manners are good when one may have to back up his acts with his life.” —Robert Heinlein
 
“I reserve the right to take any action necessary to maintain the equilibrium in which I've chosen to exist.” —Me
 
"It ain't braggin' if you done it." —Will Rogers

 

 InX89li.jpg
 

 
 
 
 


#10 John Q Public

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Posted 29 August 2019 - 11:07 AM

@ChicagoRonin

 

You can take the class anytime as the cert do not not expire. Then you just upload as soon as you get the renewal box.

 

J


Edited by John Q Public, 30 August 2019 - 01:27 AM.


#11 ChicagoRonin70

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Posted 18 September 2019 - 02:09 PM

Well, the button appeared today and I got my renewal notice in the mail.

 

I'll be making sure all of my IDs and information is up-to-date, then taking the class sometime early next month.


"A well educated Media, being necessary for the preservation of a free State, the right of the people to keep and read books, shall not be infringed."

 

"A well regulated Militia, being necessary for the security of a free State, the right of the people to keep and bear arms, shall not be infringed."

 

Who gets to keep and read books? The Media? Or is it the People?

 

“One can never underestimate the idiocy of those determined to be offended by things that don't affect their real lives in the slightest.” —Me
 
“Hatred is the sharpest sword; the desire for peace is armor made of willow leaves in the face of an enemy who despises you, as neither alone will stop a strike that is aimed at your neck.” —Samurai proverb
 
“An armed society is a polite society. Manners are good when one may have to back up his acts with his life.” —Robert Heinlein
 
“I reserve the right to take any action necessary to maintain the equilibrium in which I've chosen to exist.” —Me
 
"It ain't braggin' if you done it." —Will Rogers

 

 InX89li.jpg
 

 
 
 
 


#12 InterestedBystander

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Posted 18 September 2019 - 02:36 PM

Weird why some get mail notices and others do not. I was one of the nots. Should not be that hard.
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