It's about 5 months before I really have to worry about renewal, but I thought I'd stick my head in on the ISP CCL web portal, just to check on it.
Ooops. Can't log in with the credentials I last used in 2014.
I thought I could just go through the password reset page. No joy their either. I enter my user ID, last name and date of birth, and a new box appears. "Security Question 1".
So, I guess I'm supposed to guess what the question was, 5 years ago, and answer it.
Would it hurt to just make a new user, or is my current stuff tied to the username I can't get in as?