10/14/18 - Applied (no prints) 11/14/18 - Added prints 11/15/18 - Sent email to ISP to confirm prints were received 11/15/18 - QC Verified 11/21/18 - Received email from ISP confirming prints were received/valid 11/21/18 - Approved 12/6/18 - Active 12/12/18 - In Hand