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Question on a DENIED status


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Just a lil history:

 

I moved to Illinois last March and stayed with my Father. During my time there, I obtained an IL DL. So I have that address printed on my DL and I also have a full beard in the DL photo.

 

A couple months later, I got my own place and had shaved the beard. I contacted the DL website and changed my address but have not gotten a new hardcopy with the shaved beard photo on it.

 

In late November, I applied for a FOID card online and submitted a photo w/o the beard. I constantly checked the status of my online application and last week, the status changed to DENIED. I have not received an email or letter from ILSP as to the reason why it was denied (not sure I would even get any of those sent to me).

 

Could the mismatched address and or the photo discrepency be the cause of the DENIED status? I'm just trying to get a headstart on what I would have to do if that were the case.

 

Any information would be appreciated.

 

Thanks!

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