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Looking for help for my son


vito

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My son recently bought a house and wants to get the address on his FOID updated. But he can't remember the User ID that he used 5 years ago when he got his FOID. The online system will not let him register a new account since they recognize that his name and DOB show an account already active. Trying to call ISP is impossible. The number provided by the IL State Police firearms bureau was reachable, but he was on hold (at my home so I know it is true) for over 90 minutes and then the line was disconnected. I am trying to find out what he can do to find out his User ID for the ISP website, and or find another way to enter his new address as required. Any advice?

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FWIW, when I do something like registering with some place that requires a username and password and confirmation answers, I record them by sending the list of this info (with a super secret adjustment on numbers and letters that only I know) to my email from my beloved's account. I archive them and there they are, all ready for me to look up years later to renew or apply again.

Oh, and I record them on paper in my G.O.O.D. book, too.

 

Maybe this can help for later.....

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After the failed attempt to reach the State Police by phone we tried again. After only 75 minutes on hold we reached a human being who was able to take care of updating the FOID with the new address. But during the call my son was so glad to have it answered that he totally forgot to ask them to provide him with his user ID. So the next time he needs to use the FOID/CCL website he will have to start a new account with a new email address. Thanks for the help.

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