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FOID address change - website bug?


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For the last 2 weeks I am running into a website bug (on firefox and IE). The 'State' and 'Country' dropdowns do not load any values hence cannot submit the form. This is on the 'Previous Address' section. I've attached a screen.

 

I even sent an online inquiry on the FOID contact page 2 weeks ago but no response from their side.

Not sure how to go about updating my address now.

post-17767-0-54747200-1490429939_thumb.png

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- Typing i doesn't help. It will help only if the values exist in the dropdown but the values do not populate; it is an empty list so typing i does nothing.

 

- Yes, JS is enabled.

 

However, I solved the issue. There is a bug on the site. You cannot remove the old mailing address when old and new address are same. If removed then the javascript doesnt populate the dropdown. When the old address is left unchanged them it works. Looks like someone forgot to factor all the use cases when designing the web application.

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