xman009 Posted March 25, 2017 at 08:22 AM Share Posted March 25, 2017 at 08:22 AM For the last 2 weeks I am running into a website bug (on firefox and IE). The 'State' and 'Country' dropdowns do not load any values hence cannot submit the form. This is on the 'Previous Address' section. I've attached a screen. I even sent an online inquiry on the FOID contact page 2 weeks ago but no response from their side.Not sure how to go about updating my address now. Link to comment Share on other sites More sharing options...
upland1911 Posted March 25, 2017 at 11:29 AM Share Posted March 25, 2017 at 11:29 AM Try it via another browser, Google perhaps. Also can call the SP for direction Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Molly B. Posted March 25, 2017 at 03:42 PM Share Posted March 25, 2017 at 03:42 PM You have probably tried this, but if not, type the letter 'i' while having the cursor on the box. Link to comment Share on other sites More sharing options...
BigJim Posted March 25, 2017 at 05:26 PM Share Posted March 25, 2017 at 05:26 PM Do you have javascript enabled? Link to comment Share on other sites More sharing options...
xman009 Posted March 26, 2017 at 09:22 PM Author Share Posted March 26, 2017 at 09:22 PM - Typing i doesn't help. It will help only if the values exist in the dropdown but the values do not populate; it is an empty list so typing i does nothing. - Yes, JS is enabled. However, I solved the issue. There is a bug on the site. You cannot remove the old mailing address when old and new address are same. If removed then the javascript doesnt populate the dropdown. When the old address is left unchanged them it works. Looks like someone forgot to factor all the use cases when designing the web application. Link to comment Share on other sites More sharing options...
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