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Log in on ISP for CCL


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#1 usmcss

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Posted 22 September 2018 - 01:50 PM

Was just trying to log into ISP to see if there was a button that I could click to renew my license. When I click CCL it comes up with a warning and states that FOID card holders can only renew within a certain time frame..... I click to close the warning and put my credentials in and it states that I can not log in and to check my credentials. I know 100% that my credentials are right as I have them written down in two places. Is the reason I can’t log in because of the fact that I am still to early? Or is there something wrong with my credentials? When I click forgot password it asks for my username, last name, DOB, and security question but does ask me a question. It just has a space where I’m suppose to put in security question one. I guess I was suppose to right that one down? Using they would ask who was your favorite teacher. Where is this button people are talking about? I am assuming it would be after you log in. Thanks! Sent from my iPhone using Tapatalk

#2 InterestedBystander

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Posted 22 September 2018 - 02:00 PM

Sounds like you have not logged in since using the original site 4-5 years ago. ISP revamped the site removing the requirement for Java which caused so many browser and user problems. That in turn required users to re-register with a new account at the site.

If you are not getting the actual question, that means it does not recognize your user ID. Yes, they updated the system in 2015-16 and you may need to register a new account. It may not accept the same email address, it may say it is already in use and you will have to use a different email address.


Edited by InterestedBystander, 22 September 2018 - 02:20 PM.

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#3 usmcss

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Posted 22 September 2018 - 02:02 PM

Sounds like you have not logged in since using the original site 4-5 years ago. ISP revamped the site removing the requirement for Java which caused eo many browser problems. That in turn required users to re register with a new account at the site.


Thank you very much buddy I appreciate it!!!


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#4 Craigcelia

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Posted 22 September 2018 - 03:50 PM

Sounds like you have not logged in since using the original site 4-5 years ago. ISP revamped the site removing the requirement for Java which caused eo many browser problems. That in turn required users to re register with a new account at the site.


Thank you very much buddy I appreciate it!!!


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Probably too early also.... 5 months before you expire, should be a magic button appearing. Not confirmed though.

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#5 ScopeEye

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Posted 22 September 2018 - 07:39 PM

I logged the CCL renewal page at ISP tonight, it's different than it was a couple weeks ago.

 

A couple weeks ago I had a renewal link that was greyed out, tonight its gone.


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#6 HeavyDuty

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Posted 23 September 2018 - 09:31 PM

I’ve been checking for a few weeks now, and never saw a renewal button at all.

#7 usmcss

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Posted 25 September 2018 - 05:00 AM

Thanks Guys! Sent from my iPhone using Tapatalk

#8 Marie

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Posted 25 September 2018 - 05:57 PM

I couldn't even tell you what my logon was. Guess I should try it out before it's time to renew. Need to take the class, but that's in early Nov after diving season is over.


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#9 Marie

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Posted 25 September 2018 - 06:08 PM

What if you can't remember your username? I tried registering again, but it shows my email is already registered. No way that I can tell to recover username.


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#10 InterestedBystander

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Posted 25 September 2018 - 06:11 PM

What if you can't remember your username? I tried registering again, but it shows my email is already registered. No way that I can tell to recover username.

Thought they used to have recovery for a forgotten ID but dont see anything for that now.

You could call but who knows how long you will need to wait or how many times to try. (217) 782-7980.
http://illinoiscarry...showtopic=59864

I've read you can create new credentials using a different email address.

Edited by InterestedBystander, 25 September 2018 - 06:27 PM.

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#11 Marie

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Posted 02 October 2018 - 07:52 PM

 

What if you can't remember your username? I tried registering again, but it shows my email is already registered. No way that I can tell to recover username.

Thought they used to have recovery for a forgotten ID but dont see anything for that now.

You could call but who knows how long you will need to wait or how many times to try. (217) 782-7980.
http://illinoiscarry...showtopic=59864

I've read you can create new credentials using a different email address.

 

 

Using a different email address is probably the easiest.


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#12 jimk849

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Posted Today, 03:30 PM

 

 

What if you can't remember your username? I tried registering again, but it shows my email is already registered. No way that I can tell to recover username.

Thought they used to have recovery for a forgotten ID but dont see anything for that now.

You could call but who knows how long you will need to wait or how many times to try. (217) 782-7980.
http://illinoiscarry...showtopic=59864

I've read you can create new credentials using a different email address.

 

 

Using a different email address is probably the easiest.

 

I created a new i.d. today using a different e-mail address then had no trouble signing in to isp website.   When you are on sign-in page hit the NEW USER button and answer all the questions take about 5 mins. creates new user and passwords. Thanks for the info Interested and Marie






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