The Illinois State Police is taking a technological leap forward in an effort to speed up the processing of Firearm Owners Identification (FOID) cards and Concealed Carry License (CCL) applications, according to a statement released Tuesday.
NBC 5 Investigates reported in August that the state’s Firearm Services Bureau was staffed with five individuals to help the thousands of people with questions about their CCL and FOID applications. Applicants reported not being able to get through to a live person when they contacted the call center. Additionally, a suburban Chicago shooting range owner explained how a survey of his customers revealed the state was taking about 120 days to process CCL applications submitted with fingerprints and 140 days for applications submitted without fingerprints. He said the process is supposed to take 90-120 days.
On Tuesday, the Illinois State Police announced via Facebook that in 2020 it plans to implement a technological solution to help CCL and FOID applicants.