mshane Posted August 6, 2018 at 02:12 AM Share Posted August 6, 2018 at 02:12 AM So I have taken my refresher course and have my cert. I went to the ISP website to log in and start the renewal process and try to log in with my same information that I used when I applied the first time 4.5 years ago. I literally entered the information directly from my hand written cheat sheet so to speak. It tells me my information is invalid and when I type my CCL number in right off the card it says that the number is invalid because there needs to be 11 digits. I only have 10 digits on my card. Has anyone else had anything like this? I have sent the ISP an email through their contact us page and the first pull down for what question I have is something like "website doesn't recognize correct information" So it would seem that this may be an ongoing issue. It's been over a week and I have not heard back from ISP. Link to comment Share on other sites More sharing options...
InterestedBystander Posted August 6, 2018 at 02:16 AM Share Posted August 6, 2018 at 02:16 AM A while after initial applications were accepted, the ISP website was revamped to get rid of the Java client requirement that caused so many problems with logging in and applying. At that time you were asked to create a new login. If you have not done so, you wont be able to login and need to create a new one. (iirc same login ID can be used if no one else grabbed it) I dont know but doubt you will be able to start the renewal process yet assuming it is too early for them to have enabled your renew button...but I could certainly be wrong. I was kind of under the impression the ISP is still working out final details of rules, requirements and process. Link to comment Share on other sites More sharing options...
Quiet Observer Posted August 6, 2018 at 02:56 AM Share Posted August 6, 2018 at 02:56 AM Has the ISP began taking applications for renewal? Just because the renewal courses have been approved and are being taught, it does not necessarily mean applications are being taken. Approved classes were being taught in late 2013, but we were not allowed to apply until 2014 Link to comment Share on other sites More sharing options...
mshane Posted August 6, 2018 at 10:34 AM Author Share Posted August 6, 2018 at 10:34 AM When I click on the CCL information link, there is another link that says renewals and address or name changes. Once you click that link it takes you to a login page that asks for the login information. That's where I have tried to log in and it's not working. I have not created a new log in if that is necessary as I had no reason to log back in to the site until now. I am waiting to hear back from them but I am not holding my breath. I may try to create a new login, but I really don't want to gum up the works before they answer me. LOL Link to comment Share on other sites More sharing options...
bmyers Posted August 6, 2018 at 11:01 AM Share Posted August 6, 2018 at 11:01 AM I just checked mine and see no option to renew my CCL. Link to comment Share on other sites More sharing options...
cola490 Posted August 6, 2018 at 11:02 AM Share Posted August 6, 2018 at 11:02 AM Same here. Taking the renewal class on September 10, and wait for the button to activate.One question, do we need to upload a new picture? Link to comment Share on other sites More sharing options...
bmyers Posted August 6, 2018 at 11:42 AM Share Posted August 6, 2018 at 11:42 AM Same here. Taking the renewal class on September 10, and wait for the button to activate.One question, do we need to upload a new picture?My guess is yes, but until they actually release the renewal site, it is just a guess. Link to comment Share on other sites More sharing options...
spec5 Posted August 6, 2018 at 02:15 PM Share Posted August 6, 2018 at 02:15 PM I just checked mine and see no option to renew my CCL. CCL.JPGLooks like you accessed my page. Link to comment Share on other sites More sharing options...
BigJim Posted August 6, 2018 at 02:24 PM Share Posted August 6, 2018 at 02:24 PM If your original CCL was issued in March of 14 and you renew in September and are approved in November does your new license take affect in November or the day your original expires in March? I would hate to give away 5 months of my CCL given the cost of it. Link to comment Share on other sites More sharing options...
GWBH Posted August 6, 2018 at 03:08 PM Share Posted August 6, 2018 at 03:08 PM UPDATE Called ISP and I do have to submit a change of address for my FOID and CCW to avoid any complications with LE.It's $5.00 for the FOID and $75.00 for the CCW to change my address - even though the address change is because of 911 service being activated and has nothing to do with my physical location changing.Then... I have to do a renewal in Feb 2019 (with a picture les than 30 days old) for both!! $10.00 for the FOID and $150.00 for the CCW.Thanks Illinois for fleecing every penny you can get out of folks who just want to exercise their 2A RIGHTS!! Link to comment Share on other sites More sharing options...
Smallbore Posted August 6, 2018 at 03:39 PM Share Posted August 6, 2018 at 03:39 PM I would be slow on the 911 address change. It has been years since my home used a rr box address but for years the post office still delivered mail with the old rr address. Link to comment Share on other sites More sharing options...
cola490 Posted August 6, 2018 at 04:05 PM Share Posted August 6, 2018 at 04:05 PM I just checked mine and see no option to renew my CCL. CCL.JPGLooks like you accessed my page. 😀 Link to comment Share on other sites More sharing options...
mshane Posted August 6, 2018 at 05:28 PM Author Share Posted August 6, 2018 at 05:28 PM as suggested above I had to re-enter in all my information and now everything comes up correctly. And as stated above I am unable to renew yet. Thanks for the help... Now as before, we wait. Link to comment Share on other sites More sharing options...
papa Posted August 6, 2018 at 06:24 PM Share Posted August 6, 2018 at 06:24 PM UPDATE Called ISP and I do have to submit a change of address for my FOID and CCW to avoid any complications with LE.It's $5.00 for the FOID and $75.00 for the CCW to change my address - even though the address change is because of 911 service being activated and has nothing to do with my physical location changing.Then... I have to do a renewal in Feb 2019 (with a picture les than 30 days old) for both!! $10.00 for the FOID and $150.00 for the CCW.Thanks Illinois for fleecing every penny you can get out of folks who just want to exercise their 2A RIGHTS!! The state thanks you for being so generous with your money. $ They will put it to good use! $ hehehehehehe Link to comment Share on other sites More sharing options...
GWBH Posted August 6, 2018 at 07:10 PM Share Posted August 6, 2018 at 07:10 PM UPDATE Called ISP and I do have to submit a change of address for my FOID and CCW to avoid any complications with LE.It's $5.00 for the FOID and $75.00 for the CCW to change my address - even though the address change is because of 911 service being activated and has nothing to do with my physical location changing.Then... I have to do a renewal in Feb 2019 (with a picture les than 30 days old) for both!! $10.00 for the FOID and $150.00 for the CCW.Thanks Illinois for fleecing every penny you can get out of folks who just want to exercise their 2A RIGHTS!! The state thanks you for being so generous with your money. $ They will put it to good use! $ hehehehehehe papa,Yes I'm sure it will go to another Chicago social program that accomplishes nothing...Ya' meanie!! LOL! Link to comment Share on other sites More sharing options...
GWBH Posted August 6, 2018 at 11:36 PM Share Posted August 6, 2018 at 11:36 PM Same here. Taking the renewal class on September 10, and wait for the button to activate.One question, do we need to upload a new picture?My guess is yes, but until they actually release the renewal site, it is just a guess. Yes - the ISP told me this morning that I will need to upload a new picture for a CCL renewal.Picture has to be less than 30 days old. Link to comment Share on other sites More sharing options...
Buddy Posted August 15, 2018 at 01:44 PM Share Posted August 15, 2018 at 01:44 PM So I have taken my refresher course and have my cert. I went to the ISP website to log in and start the renewal process and try to log in with my same information that I used when I applied the first time 4.5 years ago. I literally entered the information directly from my hand written cheat sheet so to speak. It tells me my information is invalid and when I type my CCL number in right off the card it says that the number is invalid because there needs to be 11 digits. I only have 10 digits on my card. Has anyone else had anything like this? I have sent the ISP an email through their contact us page and the first pull down for what question I have is something like "website doesn't recognize correct information" So it would seem that this may be an ongoing issue. It's been over a week and I have not heard back from ISP.You might try adding a "0" after the 14 to make your number 11 digits. Good luck. Link to comment Share on other sites More sharing options...
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