CCL RENEWAL:
Applied: 09/10/2023
Notification of incomplete application 10/25/2023
CCL and FOID renewed: 11/17/2023
I applied for renewal of my CCL on Sept 10.
On October 25, I received a letter from ISP stating my application was incomplete. They said I had not completed the criminal history questionnaire. I have no idea how the online application system let me skip these questions and submit my renewal application. I called ISP FSB and talked to a real human being in minutes. She emailed me a copy of the criminal history questionnaire. I printed it out, filled it out, scanned it and emailed it back to her.
Today, 11/17/2023, I was notified there was a change in status of my application. When I logged into my ISPFSB account, I saw that my CCL and FOID had new, updated expiration dates. It feels kind of weird that I am not getting a new card in the mail.
-- Frank