My FOID went active July 24th. I had not received it as of August 8th or so, so I called and they said they wouldn't do anything until 30 days. I now know that I should have immediately ran to the gas station and bought a dozen powerball tickets since I experienced the minor miracle of someone answering the phone at ISPFSB.
The FAQ says to call the phone number if you don't receive your FOID after 30 days. I have waited until after 30 days and called about 25 times this past week and the system hung up on me every time.
Since calling is futile, should I just report it Lost/Stolen via the website. I am concerned I will be penalized if I do that. Any advice?