Please help. I am trying to renew my IL CCL online. I renewed my FOID online in November with no issues and received my card within 30 days. I took my CCL renewal class in early December. When I try to renew my CCL online it tells me "You cannot access the license wizard after you have submitted your application". But I have not submitted my CCL application. After submitting my FOID renewal, the application wizard has completely locked me out of doing anything.
I have called the IL State Police in Springfield (217-782-7980) several times a week for the past 6 weeks. I am unable to reach a person or leave a message.
I have emailed the IL State Police in Springfield 6 times using ASK_CCL@isp.state.il.us. No one will respond.
My CCL expires on March 7, 2019.
At this point, the system is preventing me from renewing. Any suggestions?