Help for MAC users and ISP website

[Yas]

Just made it thru pre jan 5th application to 90 % and that was with NOT submitting fingerprints. Java security was set at high.

[max]

I got to 90% last night on my Mac, but it was not easy. Before trying to access my state ID, I put the cursor over the down arrow at the top right of the screen, progress of ongoing downloads. Then very quickly I got a box on the right that asked if I wanted to run JAVA. I said yes and it worked. All very strange.

[GS101]

When I try to submit the first page on my digital ID Application today, I received the following: 500 Internal server error. Is anyone else having this problem?

[Yas]

Small note; I just realized that when I went and compleated the application process this morning at 2 am (an application without submitting e-prints) That I used Safari and had no issues getting in. Previously in establishing my ID and the 2nd time bumping my application process up to the 90 % point I was using firefox.

 

Final submission went thru using safari. so the ISP may have done some changes. It just might be worth trying if you have had issues. Thru the whole process it was the toughest to get an ID established. Java, which browser, and that stuff. Once that was done the actual CCW application was pretty slick even it its early state of beta.

 

Watch out for some 5 second delays in a few bits of the application where Java verifies itself. There were a couple parts where there was a bit of a delay. Don't get too rapid fire on the enter or left click mouse button.

[papa]

I am curious , has anyone completed the online app using Vista ?

[fxdpntc]

I used Safari on the ISP website starting January 2nd. No problems getting to 90%. Just the TCN bugaboo. Finished applying today at 8:00 AM.

[budrichard]

As an aside, you can't do anything with an iPad which we are using almost 100% of the time. I had to take an old Dell PC out of 'cold' storage, update Java, to get anything off the ISP website.

The PC is a dead system and we will be purchasing a Mac Pro in the near future for our heavy duty requirements but for most web based applications and Apps, my 64GB Cellular iPad Air screams. My goal is to control all our systems from my iPhone, 20 KW Kohler Generator, Security, HVAC, lighting, appliances, you name it.-Dick

Edited January 31, 2014 at 03:21 PM by budrichard

[axel2078]

I had no problems doing this from my 7 year old iMac, nor from my laptop running Fedora 20 (Linux).

[vern]

I got my Ap all set up etc on Jan 5 but I would love to check status on my iPhone. Any body been able to check in on an iPhone?

[tinleyparkgoodguy]

Not me...dam apple

[mkink]

I am using Safari and Mac OS 10.6., and when I insert my digital ID and Password, it says authenticating to server. I get the spiraling circle, but it will not do anything else. Any ideas?

[FarmHand357]

I am using Safari and Mac OS 10.6., and when I insert my digital ID and Password, it says authenticating to server. I get the spiraling circle, but it will not do anything else. Any ideas?

 

I'm using Safari and 10.6.8 too. Make sure you're using the most recent version of Java. I also use Firefox and sometimes one works but not the other. If Safari hangs up, try Firefox, and vice versa.

[mkink]

I have updated my mac with all the current updates. I tried Firefox (the newest, V27?), and that didn't work either. I'm lost.

[LocknLoad]

Within Firefox, go to Tools in the menu bar, click "add-ons", be sure the Java applet is listed as "always activate"

[tinleyparkgoodguy]

anyone know if you can get java on a iphone?

[LocknLoad]

I don't believe it's available for an iPhone

[tinleyparkgoodguy]

i used vista for my app,,,had to get the right java

[thundermax]

had to use a friend's PC to submit, but can easily check application status on a Mac.

[djolliev]

Called the Digital ID people and one guy said this works everytime. Assuming on a Mac you are running firefox and have the latest Java downloaded, you go to the TOOLS > ADD ONS > JAVA APPLET PLUGIN > SELECT ALWAYS ACTIVATE and you are Golden.

 

I spent hours frustrated trying to figure things out and once i called and was informed of this, it worked flawless, application sent.

 

Hope this helps the cause,

[VannDaddy]

I have all Mac at home and I'm nervous about starting the process at home. I have access to windows at work. Would it be better to process at work or am I worried about nothing?

[Elmer Fudd]

Mac won't work period

[InterestedBystander]

Mac won't work period

 

From reading the various posts it works for some on Mac and others it doesn't, just like Windows. Seems to be a matter of getting the right combination of OS/Browser/Java. I absolutely could not get a state ID created on any of my own PCs (Windows & Linux), but once I got one created on another's machine, I've been able to do everything else from home.

 

VannDaddy, I'd say go for it and see what happens on your Mac. Depending on your workplace firewall, they may have the CCL site and / or external Java blocked

Edited June 29, 2014 at 11:49 PM by InterestedBystander

[Elmer Fudd]

We are Apple Solution Experts...and having tried a number of times...I wouldn't waste my time.

[AJR]

Challenge Accepted!

 

I do not have a Mac, but since some say it's possible, it's sounds like you need to start with the Mac FAQ on Java.com.

 

http://www.java.com/en/download/faq/java_mac.xml#otherjava

 

Keep in mind, it appears you will need to have Mac OS X 10.7.3 and above.

 

I do not have Mac version 10.7.3 (Lion) or higher. How do I get Java for other Mac versions?

For Java versions 6 and below, Apple supplies their own version of Java. Use the Software Updatefeature (available on the Apple menu) to check that you have the most up-to-date version of Apple's Java for your Mac.
Users of Lion Mac OS X 10.7.1 and 10.7.2 should upgrade to 10.7.3 or later versions, so you can get the latest Java 7 version from Oracle.

Why will Applets not run after getting Java through Apple Software Update?

Apple disables the Java plug-in and Webstart applications when the Java update is done using Software Update. Also, if the Java plug-in detects that no applets have been run for an extended period of time it will again disable the Java plug-in.

Why is Java 7 available only for Mac OS X 10.7.3 and above?

The Java Runtime depends on the availability of an Application programming interface (API). Some of the API were added in Mac OS X 10.7.3. Apple has no plans to make those API available on older versions of the Mac OS.

[Elmer Fudd]

Not going to waste my time...I have a PC which is reserved just for that type of drivel.

[davy92]

I'm running Maverick 10.9.3 and created my digital ID with the previous version of Maverick using Firefox 29.x. The only problem I recall having was that my version of Java was outdated and once I updated Java everything worked well.